Ii-FAQs

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  • FAQ
  • Ii-FAQ kubathengi abahlukeneyo

    Ii-FAQ zethu zigubungela izihloko eziphambili zeebrendi zasekhaya ezikrelekrele, iikontraka, abathengisi, kunye nabathengisi. Funda malunga neempawu, iziqinisekiso, ukudityaniswa ngobuchule, kunye nokwenza ngokwezifiso ukufumana izisombululo ezichanekileyo zokhuseleko kwiimfuno zakho.

  • Umbuzo: Ngaba singakwazi ukwenza umsebenzi (umzekelo, iiprothokholi zonxibelelwano okanye iimpawu) zee-alam ukuze zilungele iimfuno zethu?

    Ii-alam zethu zakhiwe kusetyenziswa iRF 433/868 MHz, kunye nemodyuli ye-Wi-Fi eqinisekisiweyo ka-Tuya kunye ne-Zigbee, eyilelwe ukuhlanganiswa okungenamthungo kunye ne-ecosystem ye-Tuya. kwaye Nangona kunjalo, ukuba ufuna iprothokholi yonxibelelwano eyahlukileyo, enje ngoMatter, iBluetooth mesh protocol, sinokunika iinketho zokwenza. Siyakwazi ukudibanisa unxibelelwano lweRF kwizixhobo zethu ukuhlangabezana neemfuno zakho ezithile. Kwi-LoRa, nceda uqaphele ukuba ifuna isango le-LoRa okanye isikhululo esisisiseko sonxibelelwano, ngoko ke ukudibanisa i-LoRa kwisistim yakho kuya kufuna izibonelelo ezongezelelweyo. Sinokuxoxa ngokunokwenzeka kokudibanisa i-LoRa okanye ezinye iiprotocol, kodwa kunokubandakanya ixesha elongezelelweyo lophuhliso kunye nesiqinisekiso sokuqinisekisa ukuba isisombululo sinokwethenjelwa kwaye siyahambelana neemfuno zakho zobugcisa.

  • Q: Ngaba wenza iiprojekthi ze-ODM zoyilo lwesixhobo esitsha okanye esilungisiweyo?

    Ewe. Njengomvelisi we-OEM/ODM, sinamandla okuphuhlisa uyilo olutsha lwesixhobo sokhuseleko ukusuka kwingcamango ukuya kwimveliso. Sisebenzisana ngokusondeleyo nabathengi kulo lonke uyilo, iprototyping, kunye novavanyo. Iiprojekthi eziqhelekileyo zinokufuna iodolo emalunga ne-6,000 yeeyunithi.

  • Q: Ngaba unikeza i-firmware yesiko okanye uphuhliso lwe-app yeselula njengenxalenye yeenkonzo zakho ze-OEM?

    Asiboneleli nge-firmware eyenziwe ngokwezifiso, kodwa sinikezela ngenkxaso epheleleyo yokwenza ngokwezifiso ngeqonga leTuya. Ukuba usebenzisa i-firmware esekelwe kwiTuya, i-Tuya Developer Platform inikezela zonke izixhobo ozifunayo ukuqhubela phambili uphuhliso, kubandakanywa i-firmware yesiko kunye nokuhlanganiswa kwe-app yeselula. Oku kukuvumela ukuba ulungelelanise ukusebenza kunye noyilo lwezixhobo ukuze zilungele iimfuno zakho ezithile, ngelixa usebenzisa i-ecosystem ye-Tuya ethembekileyo nekhuselekileyo yokudityaniswa.

  • Umbuzo: Ngaba i-Ariza ingadibanisa imisebenzi emininzi kwisixhobo esinye ukuba iprojekthi yethu iyayifuna?

    Ewe, sinokuphuhlisa izixhobo ezinemisebenzi emininzi. Umzekelo, sinikezela ngomsi odibeneyo kunye nee-alam ze-CO. Ukuba ufuna iimpawu ezongezelelweyo, iqela lethu lobunjineli linokuvavanya ukwenzeka kwaye lisebenze kuyilo lwesiko ukuba luthetheleleka ngubungakanani beprojekthi kunye nomthamo.

  • Umbuzo: Ngaba sinokuba nelogo yethu yophawu kunye nesimbo kwizixhobo?

    Ewe, sinikezela ngokwenziwa kophawu olupheleleyo, kubandakanya iilogo kunye notshintsho lobuhle. Unokukhetha kwiinketho ezifana nokukrolwa kwelaser okanye ukuprintwa kwesikrini sesilika. Siqinisekisa ukuba imveliso ihambelana nesazisi sophawu lwakho. I-MOQ yophawulo lwelogo iqhelekile malunga neeyunithi ezingama-500.

  • Q: Ngaba uyabonelela ngoyilo lokupakisha ngokwesiko kwiimveliso zethu ezinegama?

    Ewe, sinikezela ngeenkonzo zokupakisha ze-OEM, kubandakanya uyilo lwebhokisi yesiko kunye nemibhalo yomsebenzisi enegama. Ukupakishwa ngokwesiqhelo kufuna i-MOQ yeeyunithi ezimalunga ne-1,000 ukuhlawula iindleko zokuseta ushicilelo.

  • Umbuzo: Bubuphi ubuncinci bomthamo we-odolo (i-MOQ) yeemveliso eziphawulweyo okanye ezimhlophe?

    I-MOQ ixhomekeke kwinqanaba lokwenza ngokwezifiso. Kuphawu lwelogo, iqhele ukuba malunga neeyunithi ezingama-500-1,000. Kwizixhobo ezilungiselelwe ngokupheleleyo, i-MOQ yeeyunithi ezijikeleze i-6,000 iyafuneka ukuze kusebenze iindleko.

  • Umbuzo: Ngaba i-Ariza ingancedisa kuyilo lwemizi-mveliso okanye uhlengahlengiso lobuhle kwinkangeleko eyodwa?

    Ewe, sinikezela ngeenkonzo zoyilo lwemizi-mveliso ukunceda ukwenza inkangeleko eyodwa, elungiselelwe imveliso yakho. Ukwenziwa ngokwezifiso koyilo ngokuqhelekileyo kuza neemfuno zevolumu ephezulu.

  • Umbuzo: Zeziphi iziqinisekiso zokhuseleko ezinaso ii-alam zakho kunye nezivamvo?

    Iimveliso zethu ziqinisekisiwe ukuhlangabezana nemigangatho yokhuseleko efanelekileyo. Ngokomzekelo, izixhobo zokujonga umsi ziqinisekisiwe nge-EN 14604 yaseYurophu, kwaye i-CO detectors ihlangabezana nemigangatho ye-EN 50291. Ukongeza, izixhobo zineCE kunye neRoHS imvume yeYurophu kunye neFCC isatifikethi sase-US.

  • Umbuzo: Ngaba iimveliso zakho ziyahambelana nemigangatho yase-US efana ne-UL, okanye ezinye izatifikethi zengingqi?

    Iimveliso zethu zangoku ziqinisekisiwe kwimigangatho yaseYurophu kunye nehlabathi jikelele. Asizifaki iimodeli ezidweliswe ngu-UL kodwa sinokulandela iziqinisekiso ezongezelelweyo zeeprojekthi ezithile ukuba imeko yeshishini iyayixhasa.

  • Umbuzo: Ngaba unokubonelela ngamaxwebhu okuthotyelwa kunye neengxelo zovavanyo kwiimfuno zolawulo?

    Ewe, sibonelela ngawo onke amaxwebhu ayimfuneko kwiziqinisekiso kunye nokuthotyelwa, kubandakanya izatifikethi, iingxelo zovavanyo, kunye namaxwebhu olawulo lomgangatho.

  • Umbuzo: Yeyiphi imigangatho yokulawula umgangatho oyilandelayo kwimveliso?

    Silandela imigangatho engqongqo yolawulo lomgangatho kwaye sinesiqinisekiso se-ISO 9001. Yonke iyunithi ifumana uvavanyo lwe-100% lwemisebenzi ebalulekileyo, kubandakanywa novavanyo lwe-sensor kunye ne-siren, ukuqinisekisa ukuthembeka kunye nokuthotyelwa kwemigangatho yoshishino.

  • Q: Yintoni i-MOQ yeemveliso zakho, kwaye iyahluka kwii-odolo ezilungiselelweyo?

    I-MOQ yeemveliso eziqhelekileyo ziphantsi njengeeyunithi ze-50-100. Ukulungiselela ii-odolo ezilungiselelwe wena, ii-MOQs ziqhele ukuqala kwiiyunithi ezingama-500-1,000 zophawu olulula, kwaye malunga neeyunithi ezingama-6,000 zoyilo olupheleleyo.

  • Umbuzo: Liliphi ixesha eliqhelekileyo lokukhokela kwii-odolo?

    For standard products, lead time is typically 2-4 weeks. Customized orders may take longer, depending on the scope of customization and software development. please contact alisa@airuize.com for project inquiry.

  • Umbuzo: Ngaba singazifumana iiyunithi zesampulu zovavanyo ngaphambi kokubeka iodolo yesixa?

    Ewe, iisampulu ziyafumaneka ukuze zivavanywe. Sinikezela ngenkqubo ekhawulezayo necacileyo yokucela iiyunithi zesampulu.

  • Umbuzo: Yiyiphi imigaqo yentlawulo oyinikezelayo?

    Imigaqo yentlawulo esemgangathweni yee-odolo ze-B2B zamazwe ngamazwe ziyi-30% idiphozithi kunye ne-70% ngaphambi kokuthunyelwa. Siyazamkela iintlawulo zebhanki njengeyona ndlela yokuhlawula.

  • Umbuzo: Ukusingatha njani ukuthunyelwa kunye nokuhanjiswa kwamanye amazwe kwii-odolo ezininzi?

    Ngee-odolo ezininzi, sinikezela ngeendlela zokuthumela eziguquguqukayo ngokusekelwe kwiimfuno zakho ezithile kunye nohlahlo lwabiwo-mali. Ngokuqhelekileyo, sibonelela ngeendlela zokuthuthwa ngomoya kunye nokuthutha elwandle:

    Uthutho loMoya: Ilungele ukuhanjiswa ngokukhawuleza, ihlala ithatha phakathi kweentsuku ezi-5-7 ngokuxhomekeke kwindawo oya kuyo. Oku kokona kulungileyo kwii-odolo ezithatha ixesha kodwa kuza ngexabiso eliphezulu.

    Uthutho lwaseLwandle: Isisombululo esinexabiso lee-odolo ezinkulu, kunye namaxesha okuhanjiswa aqhelekileyo ukusuka kwiintsuku ze-15-45, kuxhomekeke kwindlela yokuthumela kunye nechweba lokuya.

    Sinokuncedisa nge-EXW, FOB, okanye imigaqo yokuhanjiswa kwe-CIF, apho unokucwangcisa imithwalo yakho okanye usiphathise ukuthunyelwa. Siqinisekisa ukuba zonke iimveliso zipakishwe ngokukhuselekileyo ukunciphisa umonakalo ngexesha lokuhamba kunye nokubonelela ngawo onke amaxwebhu afunekayo okuthumela (ii-invoyisi, uluhlu lokupakisha, izatifikethi) ukuqinisekisa ukukhutshwa kwezithethe ezigudileyo.

    Nje ukuba uthunyelwe, sikugcina ukwazisa ngeenkcukacha zokulandela umkhondo kwaye sisebenza ngokusondeleyo namaqabane ethu othutho ukuqinisekisa ukuba iimveliso zakho zifika ngexesha kwaye zikwimeko entle. Sijonge ukubonelela ngesona sisombululo sisebenzayo kwaye sineendleko zokuthumela ngenqanawa kwishishini lakho.

  • Q: Yeyiphi iwaranti oyinikezelayo kwiimveliso zakho?

    Sinikezela ngewaranti esemgangathweni yeminyaka eyi-1 kuzo zonke iimveliso zokhuseleko, ezigquma iziphene kwimathiriyeli okanye ukusetyenzwa. Esi siqinisekiso sibonisa ukuzithemba kwethu kumgangatho wemveliso.

  • Umbuzo: Uzisingatha njani iiyunithi ezineziphene okanye amabango ewaranti?

    E-Ariza, sibeka phambili ukwaneliseka kwabathengi kwaye sime emva komgangatho weemveliso zethu. Kwimeko enqabileyo apho udibana neeyunithi ezineziphene, inkqubo yethu ilula kwaye iyasebenza ukunciphisa ukuphazamiseka kwishishini lakho.

    Ukuba ufumana iyunithi enesiphene, konke esikufunayo kukuba unikeze iifoto okanye iividiyo zesiphene. Oku kusinceda ukuba sivavanye umba ngokukhawuleza kwaye siqinisekise ukuba isiphene sigutyungelwe phantsi kwewaranti yethu esemgangathweni yonyaka o-1. Nje ukuba umba uqinisekisiwe, siya kulungiselela ukuthunyelwa kwasimahla endaweni yakho. Sijonge ukusingatha le nkqubo ngokutyibilikayo nangokukhawuleza kangangoko sinako ukuqinisekisa ukuba imisebenzi yakho iyaqhubeka ngaphandle kokulibazisa.

    Le ndlela yenzelwe ukuba ingabi nangxaki kwaye iqinisekisa ukuba naziphi na iziphene zilungiswa ngokukhawuleza ngomzamo omncinci ovela kwicala lakho. Ngokucela ubungqina befoto okanye bevidiyo, sinokuyikhawulezisa inkqubo yokuqinisekisa, sivumele ukuba siqinisekise ubume besiphene kwaye senze ngokukhawuleza. Sifuna ukuqinisekisa ukuba abathengi bethu bafumana inkxaso abayifunayo ngaphandle kokulibaziseka okungeyomfuneko, kukunceda ugcine ukuthembela kwiimveliso kunye neenkonzo zethu.

    Ukongeza, ukuba ufumana imiba emininzi okanye udibana nayo nayiphi na imiceli mngeni ethile yobugcisa, iqela lethu lenkxaso elizinikeleyo liyafumaneka ukunika uncedo olongezelelweyo, ukulungisa iingxaki, kunye nokuqinisekisa ukuba isisombululo siyahambelana nolindelo lwakho. Injongo yethu kukubonelela ngenkonzo engenamthungo nethembekileyo emva kokuthengisa enceda ukugcina ubudlelwane bexesha elide.

  • Q: Yeyiphi inkxaso yobugcisa kunye neenkonzo zasemva kokuthengisa ozinikezela kubathengi be-B2B?

    E-Ariza, sizimisele ukubonelela ngenkxaso yobuchwephesha ekhethekileyo kunye neenkonzo zasemva kokuthengisa ukuze siqinisekise ukudityaniswa nokusebenza kakuhle kweemveliso zethu. Kubathengi be-B2B, sinikezela ngenqaku elizinikeleyo lokunxibelelana-umphathi weakhawunti owabelweyo-oya kusebenza ngokuthe ngqo neqela lethu lobunjineli ukuxhasa iimfuno zeprojekthi yakho.

    Nokuba yeyoncedo lokudibanisa, ukulungisa iingxaki, okanye izisombululo zesiko, umphathi weakhawunti yakho uya kuqinisekisa ukuba ufumana inkxaso ekhawulezayo nesebenzayo. Iinjineli zethu zihlala zifumaneka ukuze zincede kuyo nayiphi na imibuzo yobugcisa, ukuqinisekisa ukuba iqela lakho lifumana uncedo oluludingayo ngokukhawuleza.

    Ukongeza, sinikezela ngenkxaso eqhubekayo emva kokuthengisa ukujongana nayo nayiphi na imibuzo okanye imiba enokuthi ivele ngexesha lomjikelo wemveliso. Ukusuka kwisikhokelo sofakelo ukuya ekuphatheni nayiphi na imiba yobugcisa emva kokusasazwa, silapha ukuqinisekisa impumelelo yeprojekthi yakho. Injongo yethu kukwakha intsebenziswano eyomeleleyo, yexesha elide ngokunikezela ngonxibelelwano olungenamthungo kunye nesisombululo esikhawulezayo kuyo nayiphi na imingeni yobugcisa.

  • Umbuzo: Ngaba uyabonelela ngohlaziyo lwe-firmware okanye ukugcinwa kwesoftware?

    Ngelixa singaboneleli ngokuthe ngqo uhlaziyo lwe-firmware okanye ulungiso lwesoftware ngokwethu, sinikezela ngesikhokelo kunye noncedo ukuqinisekisa ukuba izixhobo zakho zihlala zisexesheni. Ekubeni izixhobo zethu zisebenzisa i-firmware yaseTuya, unokufikelela kuzo zonke izihlaziyo ezifanelekileyo ze-firmware kunye nolwazi lokugcinwa ngokuthe ngqo kwi-Platform yoMthuthukisi weTuya. Iwebhusayithi esemthethweni kaTuya ibonelela ngezixhobo ezibanzi, kubandakanya uhlaziyo lwe-firmware, iipetshi zokhuseleko, kunye nesikhokelo esineenkcukacha solawulo lwesoftware.

    Ukuba udibana nayo nayiphi na imiba okanye ufuna uncedo lokujonga ezi zixhobo, iqela lethu lilapha ukuze linike inkxaso kunye nesikhokelo sokuqinisekisa ukuba izixhobo zakho ziyaqhubeka nokusebenza ngokugqibeleleyo kwaye zihlala zingoku nohlaziyo lwamva nje.

  • Abarhwebi

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    Singakunceda njani namhlanje?

    Iimveliso zoKhuseleko FAQ

    Sinikezela ngezixhobo zokujonga umsi, ii-alamu ze-CO, iisensonsi zomnyango / iifestile, kunye nezixhobo zokujonga ukuvuza kwamanzi ezenzelwe ukuthembeka kunye nokudibanisa. Fumana iimpendulo kwiimpawu, izatifikethi, ukuhambelana kwekhaya, kunye nofakelo ukukhetha isisombululo esifanelekileyo.

  • Q: Zeziphi iiprothokholi zonxibelelwano ezingenazingcingo ezixhaswa zizixhobo zokhuseleko ze-Ariza?

    Iimveliso zethu zixhasa uluhlu lweeprothokholi eziqhelekileyo ezingenazingcingo, kubandakanya iWi-Fi kunye neZigbee. Izichongi zomsi ziyafumaneka kwi-Wi-Fi kunye ne-RF (433 MHz/868 MHz) imifuziselo yoqhagamshelo, ezinye zibonelela ngazo zombini. Iialamu zeCarbon monoxide (CO) ziyafumaneka kuzo zombini iinguqulelo zeWi-Fi kunye neZigbee. Izinzwa zethu zomnyango / iifestile ziza kwi-Wi-Fi, i-Zigbee, kwaye sinikezela ngenketho engenazintambo yokudibanisa iphaneli ye-alamu ngokuthe ngqo. Izixhobo zethu zokubona ukuvuza kwamanzi ziyafumaneka kwiinguqulelo zeTuya Wi-Fi. Le nkxaso yeeprotocol ezininzi iqinisekisa ukuhambelana neentlobo ngeentlobo zezinto eziphilayo, ikunika ukuguquguquka kokukhetha eyona nto ifanelekileyo kwinkqubo yakho.

  • Umbuzo: Ngaba i-Ariza ingakwazi ukufumana izicelo zeeprothokholi zonxibelelwano ezahlukeneyo ukuba isixhobo asixhasi enye esiyifunayo?

    Ewe, sinokwenza iimveliso ukuxhasa ezinye iindlela zonxibelelwano ezifana neZ-Wave okanye iLoRa. Le yinxalenye yenkonzo yethu yokwenza ngokwezifiso, kwaye sinokutshintshana kwimodyuli eyahlukileyo engenazingcingo kunye ne-firmware, kuxhomekeke kwiimfuno zakho. Kusenokubakho ixesha elikhokelayo lophuhliso kunye nesiqinisekiso, kodwa sibhetyebhetye kwaye siya kusebenza nawe ukuhlangabezana neemfuno zakho zeprotocol.

  • Umbuzo: Ngaba iinguqulelo zeZigbee zezixhobo zakho zithobela ngokupheleleyo iZigbee 3.0 kwaye ziyahambelana neZigbee hubs yomntu wesithathu?

    Izixhobo zethu ezisebenzisa i-Zigbee zihambelana ne-Zigbee 3.0 kwaye ziyilelwe ukudibanisa nee-hubs ezininzi zeZigbee ezixhasa umgangatho. Nangona kunjalo, kubalulekile ukuqaphela ukuba izixhobo zeTuya Zigbee zilungiselelwe ukudityaniswa ne-ecosystem ye-Tuya kwaye zisenokungahambelani ngokupheleleyo nazo zonke ii-hubs zomntu wesithathu, ezifana ne-SmartThings, njengoko zinokuba neemfuno ezahlukeneyo zokudityaniswa. Ngelixa izixhobo zethu zixhasa iprotocol yeZigbee 3.0, ukuhlanganiswa okungenamthungo kunye nee-hubs zomntu wesithathu ezifana ne-SmartThings ayinakuhlala iqinisekisiwe.

  • Umbuzo: Ngaba izixhobo ze-Wi-Fi zisebenza kunye nayiphi na inethiwekhi ye-Wi-Fi eqhelekileyo, kwaye idibanisa njani?

    Ewe, izixhobo zethu ze-Wi-Fi zisebenza nayo nayiphi na inethiwekhi ye-Wi-Fi ye-2.4GHz. Baxhuma ngeqonga le-Tuya Smart IoT usebenzisa iindlela zokubonelela eziqhelekileyo ezifana ne-SmartConfig/EZ okanye i-AP mode. Nje ukuba ziqhagamshelwe, izixhobo zinxibelelana ngokukhuselekileyo kwilifu phezu kweeprothokholi ezifihliweyo ze-MQTT/HTTPS.

  • Umbuzo: Ngaba uyayixhasa eminye imigangatho engenazingcingo njengeZ-Wave okanye iMatter?

    Okwangoku, sigxile kwi-Wi-Fi, iZigbee, kunye ne-sub-GHz RF, egubungela uninzi lweemfuno zabathengi bethu. Ngelixa singenazo iimodeli ze-Z-Wave okanye iMatter ngoku, sibeka esweni le migangatho ivelayo kwaye sinokuphuhlisa izisombululo ezilungiselelwe zona ukuba zifuneka kwiiprojekthi ezithile.

  • Umbuzo: Ngaba uyabonelela nge-API okanye i-SDK ukuba sizakhele ezethu usetyenziso ngezi zixhobo?

    Asiboneleli nge-API okanye i-SDK ngokuthe ngqo. Nangona kunjalo, i-Tuya, iqonga esilisebenzisayo kwizixhobo zethu, linikezela ngezixhobo ezibanzi zomphuhlisi, kuquka i-API kunye ne-SDK, yokudibanisa nokwakha izicelo kunye nezixhobo ezisekelwe kwi-Tuya. Unokusebenzisa iPlatifomu yoPhuhlisi weTuya ukufikelela kuzo zonke izixhobo eziyimfuneko zophuhliso lwesicelo, ikuvumela ukuba wenze ngokwezifiso ukusebenza kunye nokudibanisa izixhobo zethu ngaphandle komthungo kwiqonga lakho.

  • Umbuzo: Ngaba ezi zixhobo zinokudibaniswa kunye neenkqubo zomntu wesithathu ezifana neenkqubo zokulawula izakhiwo (BMS) okanye iipaneli ze-alamu?

    Ewe, izixhobo zethu zinokudityaniswa ne-BMS kunye neepaneli ze-alamu. Baxhasa ukuhanjiswa kwedatha yexesha langempela nge-API okanye iiprothokholi zokudibanisa zendawo ezifana ne-Modbus okanye i-BACnet. Sikwabonelela ngokuhambelana neepaneli ze-alam ezikhoyo, kubandakanywa nezo zisebenza nge-433 MHz RF sensors okanye NO/NC abafowunelwa.

  • Umbuzo: Ngaba izixhobo ziyahambelana nabancedisi belizwi okanye ezinye ii-ecosystems zasekhaya ezihlakaniphile (umzekelo, i-Amazon Alexa, iKhaya likaGoogle)?

    Izixhobo zethu zokubona umsi kunye nekhabhon monoxide azihambelani nabancedisi belizwi njengeAmazon Alexa okanye iKhaya likaGoogle. Oku kungenxa ye-algorithm ethile esiyisebenzisayo ukunciphisa ukusetyenziswa kwamandla okulindile. Ezi zixhobo "zivuka" kuphela xa kufunyaniswa umsi okanye iigesi ezinetyhefu, ngoko ke ukudityaniswa komncedisi welizwi akunakwenzeka. Nangona kunjalo, ezinye iimveliso ezinje ngomnyango / iisensi zefestile zihambelana ngokupheleleyo nabancedisi belizwi kwaye zinokudityaniswa kwi-ecosystems ezifana ne-Amazon Alexa, iKhaya leGoogle, kunye namanye amaqonga asekhaya ahlakaniphile.

  • Umbuzo: Sinokuzidibanisa njani izixhobo ze-Ariza kwiqonga lethu lasekhaya elihlakaniphile okanye inkqubo yokhuseleko?

    Izixhobo zethu zidibanisa ngaphandle komthungo kunye neqonga leTuya IoT Cloud. Ukuba usebenzisa i-ecosystem ye-Tuya, ukudityaniswa yiplagi kunye nokudlala. Sikwanikezela ngezixhobo ezivulekileyo zokudibanisa, kubandakanywa i-API yefu-ukuya-kwilifu kunye nokufikelela kwe-SDK kwidatha yexesha langempela kunye nokuthunyelwa kwesiganeko (umzekelo, i-alarm alarm triggers). Izixhobo zinokudityaniswa ekuhlaleni kusetyenziswa iZigbee okanye iiprothokholi zeRF, kuxhomekeke kulwakhiwo lweqonga lakho.

  • Umbuzo: Ngaba ezi zixhobo zinebhetri okanye zifuna unikezelo lwamandla ombane?

    Zombini i-detectors yethu yomsi kunye ne-carbon monoxide (CO) i-battery-powered kwaye yenzelwe ukusebenza ixesha elide. Basebenzisa iibhetri ze-lithium ezakhelwe ngaphakathi ezinokuxhasa ukuya kuthi ga kwiminyaka eyi-10 yokusetyenziswa. Olu luyilo olungenazingcingo luvumela ukufakwa lula ngaphandle kwesidingo sobonelelo lwamandla ombane, lubenze lube lulungele kuzo zombini ufakelo olutsha kunye nokuphinda kufakwe amakhaya okanye izakhiwo ezikhoyo.

  • Umbuzo: Ngaba ii-alam kunye nezivamvo zinokudityaniswa okanye zidityaniswe ukuze zisebenze kunye njengenkqubo?

    Okwangoku, izixhobo zethu azixhasi uqhagamshelo okanye ukudibanisa ukusebenza kunye njengenkqubo emanyeneyo. I-alamu nganye kunye nenzwa isebenza ngokuzimeleyo. Nangona kunjalo, sihlala siphucula unikezelo lwemveliso yethu, kwaye uqhagamshelo lunokuqwalaselwa kuhlaziyo lwexesha elizayo. Okwangoku, isixhobo ngasinye sisebenza ngokufanelekileyo ngokwaso, sibonelela ngobhaqo oluthembekileyo kunye nezilumkiso.

  • Umbuzo: Bubuphi ubomi bebhetri obuqhelekileyo kwezi zixhobo kwaye ziya kufuna kangaphi ukugcinwa?

    Ubomi bebhetri buyahluka ngokuxhomekeke kwisixhobo:
    I-alamu yomsi kunye ne-carbon monoxide (CO) i-alamu ifumaneka kwi-3-year kunye ne-10-year versions, kunye neenguqulelo ze-10 zeminyaka usebenzisa ibhetri ye-lithium eyakhelweyo eyenzelwe ukuhlala ubomi obupheleleyo beyunithi.
    Izivamvo zocango/zeefestile, izixhobo zokubona ukuvuza kwamanzi, kunye nezixhobo zokuchopha zeglasi zihlala zinobomi bebhetri malunga nonyaka omnye.
    Iimfuno zogcino zincinci. Kwii-alamu zomsi kunye nee-alamu ze-CO, sincoma ukwenza uvavanyo lwenyanga usebenzisa iqhosha lokuvavanya ukuqinisekisa ukusebenza okufanelekileyo. Kwizivamvo zocango/zeefestile kunye nezixhobo zokujonga ukuvuza kwamanzi, kufuneka ujonge iibhetri ngamaxesha athile kwaye uzitshintshe xa zifuneka, ngokwesiqhelo malunga nonyaka omnye. Izilumkiso zebhetri ephantsi ziya kunikezelwa ngezilumkiso zesandi okanye izaziso ze-app, ukuqinisekisa ukugcinwa kwangexesha.

  • Umbuzo: Ngaba ezi zixhobo zifuna ukulungelelaniswa rhoqo okanye iinkqubo zolondolozo olulodwa?

    Hayi, izixhobo zethu zilinganiswe ngumzi-mveliso kwaye azifuni kulungelelwaniso lwesiqhelo. Ukugcinwa okulula kubandakanya ukucofa iqhosha lovavanyo rhoqo ngenyanga ukuqinisekisa ukusebenza. Izixhobo ziyilelwe ukuba zingagcini, zinciphisa imfuno yokutyelelwa kwamagcisa.

  • Umbuzo: Zeziphi iitekhnoloji ezisetyenziswa ngababonisi ukunciphisa ii-alamu zobuxoki?

    Izinzwa zethu zibandakanya itekhnoloji ephucukileyo kunye ne-algorithms yokunciphisa ii-alamu zobuxoki kunye nokuphucula ukuchaneka kokubonwa:
    Izixhobo zokubona umsi zisebenzisa ii-LED ezimbini ze-infrared (IR) ukubhaqa umsi kunye ne-IR enye. Olu cwangciso luvumela i-sensor ukuba ibone umsi ovela kwii-angles ezahlukeneyo, ngelixa uhlalutyo lwe-chip luqhubekisa idatha ukuqinisekisa ukuba ukugxilwa komsi okubalulekileyo kuphela kubangela i-alamu, ukunciphisa i-alamu yobuxoki ebangelwa ngumphunga, umsi wokupheka, okanye ezinye iziganeko ezingenamlilo.
    Izichongi zeCarbon monoxide (CO) zisebenzisa izinzwa ze-electrochemical, ezithe ngqo kakhulu kwigesi ye-carbon monoxide. Ezi zinzwa zifumanisa namanqanaba aphantsi e-CO, ukuqinisekisa ukuba i-alamu iqhutywe kuphela xa kukho igesi enetyhefu, ngelixa inciphisa i-alamu yobuxoki ebangelwa ezinye iigesi.
    Iisensi zomnyango / zefestile zisebenzisa inkqubo yokukhangela imagnethi, ivuselela i-alamu kuphela xa imagnethi kunye neyunithi ephambili yahluliwe, ukuqinisekisa ukuba izilumkiso zinikezelwa kuphela xa umnyango okanye ifestile ivuliwe ngokwenene.
    Izixhobo zokujonga ukuvuza kwamanzi zibonakalisa indlela emfutshane yokujikeleza okuzenzekelayo eyenziwa xa inzwa idibana namanzi, ukuqinisekisa ukuba i-alamu ivuliwe kuphela xa kufunyaniswa ukuvuza kwamanzi.
    Ezi teknoloji zisebenza kunye ukunika ubhaqo oluthembekileyo noluchanekileyo, ukunciphisa ii-alam ezingeyomfuneko ngelixa uqinisekisa ukhuseleko lwakho.

  • Umbuzo: Ingaba ukhuseleko lwedatha kunye nobumfihlo bomsebenzisi buphathwa njani ngezi zixhobo zihlakaniphile?

    Ukhuseleko lwedatha luphambili kuthi. Unxibelelwano phakathi kwezixhobo, i-hub/app, kunye nelifu lifihliweyo kusetyenziswa i-AES128 kunye ne-TLS/HTTPS. Izixhobo zineenkqubo zokuqinisekisa ezizodwa zokuthintela ukufikelela okungagunyaziswanga. Iqonga likaTuya lihambelana ne-GDPR kwaye isebenzisa iindlela ezikhuselekileyo zokugcina idatha.

  • Umbuzo: Ngaba izixhobo zakho kunye neenkonzo zefu zihambelana nemigaqo yokukhusela idatha (njenge-GDPR)?

    Ewe, iqonga lethu lihambelana ngokupheleleyo ne-GDPR, ISO 27001, kunye neCCPA. Idatha eqokelelwe ngezixhobo igcinwa ngokukhuselekileyo, ngemvume yomsebenzisi ihlonitshwa. Unako kwakhona ukulawula ukucinywa kwedatha njengoko kufuneka.

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